Contact Us!

If you are experiencing a problem, please call or click on the chat icon in the lower right for instant support. If no one responds please leave a detailed message and your email, we will get back to you as soon as we can.
Chat will generally be available Monday through Friday 9 am to 7 pm PST.

Contact us!

4140 Dias Lane
Loomis, CA 95650

916.652.1086

support@avsone.com

Troublecall preliminary Interview

Name *

First

Last

Address *

Line 1

Line 2

City

State

Zip Code

Country

Email *

What is the system's normal operation? what is it doing/not doing? *

when did the problem first begin? *

when does the problem occur? (time of day) *

what exactly is the system doing or not doing? *

what other equipment is in use at the same time? *

have you noticed any pattern of the problem? *

have you noticed any unusual smells or noises? *

what is different about the circumstances when this problem occurs & when it does not? *

how long has it been occurring? has the problem increased in frequency or duration? *

did the problem begin during a lightning storm or power outage? *

did the problem manifest by itself all at once or did it occur over time? *

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Contact us!

Troublecall preliminary Interview

Please take a moment to fill out our survey